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Technology Accessibility

 

Technology Accessibility Statement


The Town of Grand Lake is committed to providing equitable access to our services to the widest possible audience, regardless of technology or ability. The Town is actively working to increase the accessibility and usability of our website and other resources by adhering to many of the available standards and guidelines. Our ongoing accessibility effort works towards being in line with the Web Content Accessibility Guidelines (WCAG) version 2.1, level AA criteria. These guidelines not only help make technology accessible to users with sensory, cognitive and mobility disabilities, but ultimately to all users, regardless of ability. 

 

Conformance


Our ongoing accessibility effort works towards being in line with the Web Content Accessibility Guidelines (WCAG) version 2.1, level AA criteria. These guidelines not only help make technology accessible to users with sensory, cognitive and mobility disabilities, but ultimately to all users, regardless of ability. These efforts are part of a commitment to making all Town of Grand Lake services inclusive and accessible. 

 

Compatibility 


Our website is designed to be compatible with the assistive technologies and browsers, including the latest versions of Chrome, Microsoft Edge/Internet Explorer, Safari, and Firefox. If you use assistive technology (such as a Braille reader, a screen reader, or TTY) and the format of any material on this website interferes with your ability to access information, please contact us.

 

Technical Specifications


Accessibility of this website relies on the following technologies to work with the combination of web browser and any assistive technologies or plugins installed on your computer:

  • Hypertext Markup Language (HTML)
  • Web Accessibility Initiative – Accessible Rich Internet Applications (WAI-ARIA)
  • Cascading Style Sheets (CSS)
  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

 

Limitations and alternatives


Despite our best efforts to ensure the accessibility of this website, there may be some limitations. Below is a description of possible limitations, and potential solutions. Please contact us if you observe an issue not listed below.

  1. Documents: We make efforts to ensure documents on this website are accessible.  Some documents might not work with current assistive technologies if they used outdated technologies that do not support accessibility.  We convert documents to new formats upon request.  Please contact us if you encounter an issue or require assistance.
  2. Images: images within our web pages include alt tags.  We do our best to ensure images have appropriate alt tag descriptions.  Please contact us if you discover an image that has incorrect or inadequate descriptive text.  We will take corrective action promptly.
  3. Audio/Video:  for all users who as a result of a disability may need a reasonable accommodation to be able to access the audio or video recordings on this site, videos and audio files can be captioned or transcribed, upon request.
  4. HTML: our website HTML has been tested for WCAG 2.1 AA compliance using the Total Validator program.  Since our website’s content is updated daily, there is a possibility that new issues could be encountered.  Should you run into an issue with the HTML that you believe prevents you from adequately being able to access website content, please let us know.  We will work with our website hosting and support vendor to take prompt, corrective action.

 

Information Assistance


While the Town strives to adhere to these guidelines and standards for accessibility, it is not always possible to do so with all areas of the website. Please contact us if you encounter accessibility barriers and need access to information in a different format. We welcome feedback on how to improve our technology’s accessibility and for requests for accommodation to any Town of Grand Lake services. We aim to respond to accessibility requests within 5-10 business days. 

Name: Katie Hearsum, Communications/Webmaster
Phone: (970) 627-3435
E-mail: khearsum [at] toglco.com (khearsum[at]toglco[dot]com)

 

 

This Accessibility Statement was last updated on: March 18, 2025

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